Customer Service Center



Frequently Asked Questions
Privacy Policy / Rebate Offers / Special Offers

Frequently Asked Questions

When will my order arrive?

Items can only be shipped within the United States. The normal shipping time is between 2 to 4 weeks. Orders over $100 will not ship until payment method is verified and passes through our fraud detection screening.

If you are at a military location address such as APO, there is no additional charge in shipping.

Payment Options

All items are free. All you pay is the shipping & handling charge on each item. Every item has a unique shipping charge, which aids us in tracking the exact item you ordered.


Pay with your Credit Card. We accept Visa, MasterCard, American Express, Discover, or money orders (by mail). This offer is not available where prohibited by law. We no longer accept checks.

If you are uncomfortable with our secure online ordering system, simply print the items you wish to purchase on a sheet of paper along with your shipping address. Place the paper along with a money order in an envelope and mail it to us. Make payable to The Depot. Mail payment to: Depot, PO Box 624, Granbury TX 76048. Again, no checks please!

New customers are limited to $75 or less on first order from us. We reserve the right to limit order quantities from businesses or surplus buyers by refunding back any unshipped product. We're here to provide a low cost service to the general public not businesses or surplus buyers. Orders from such business and surplus product sources will be cancelled.

We reserve the right to request verification or proof of customer identity, if we feel it is necessary in our screening process to prevent an potential online consumer fraud by credit card or mail. Additional information may include faxing us proof of your identity by faxing us your state or federal issued identification, a credit check with a national bureau, call verification, etc.

Mailed in payments must be in the form of a money order! All funds are in US Dollars

 

Product Description

The products listed on our site consist of DVD overstock. All of the DVD products we offer are brand new. All DVD products are Region One (USA/Canada) unless otherwise mentioned. We do not sell bootlegs or defective product. Our sales representatives work aggressively to obtain DVD overstock product. All items are closeout and sold as is. Refunds, returns, and exchanges are not accepted.

Check out the bloopers from our latest TV commercial... CLICK HERE TO VIEW

Check out our latest TV commercial... CLICK HERE TO VIEW

Check out our latest Radio commercials... CLICK HERE TO LISTEN

LOOK & LISTEN FOR OUR ADS IN SELECT MARKETS ACROSS THE CONT USA !!!


Shipping & Returns

Shipping & Handling Charges

For us to provide you with these fantastic offers, we have to at least cover our costs.  Remember, most of the products listed here can be found on the shelves at your local retailer from $10.99-$39.99, making this an incredible offer! Multi-packs and box set can sell from $15-$125 each in retail stores.

We only ship within the
United States. Shipping and handling charges will vary on each item from $5.99 and up per DVD title. Each item has its own unique s&h amount. Special DVD multi-packs, sets, and other special promotional inventory may vary in price up to $14.99 per title. These items are still sold well below suggested retail costs.

We do not and will not drop ship orders. Orders will only ship to the credit card or online check billing address. The address provided will be verified with Visa, MasterCard, Discover, American Express, or through a credit bureau service inquiry. Therefore, orders will ship to the payment billing address regardless of any other address noted on the order.

We will not ship outside the USA! No exceptions!!

Returns Policy

At FreeDVDDepot.com we offer this great deal to general public located in the Cont. USA. Please be aware due to the nature of this offer. No refunds, returns, or exchanges are accepted! All sales are finals! We are not responsible for incorrect items ordered by you the buyer. Again all sales are final!


Privacy Policy

We do not sell or give our mailing list to anyone at this time.

 

OUR CUSTOMER REWARD PROGRAMS : We periocally offer some different and unique reward programs to our customers. Generally, these offers are shown on our main web site and within the catalog. At times, special bonus offers and other promotions are advertised on various online websites, television, and radio.

 

2007 Scholarship Winner - A. Gordon (left) with one of his professorsOur Scholarship Program at UT Arlington. Our company is proud to sponsor a broadcast communications scholarship each year to an undergraduate student at the university. We are so proud of the last scholarship winner in 2007, A. Gordon. He is an outstanding undergraduate majoring in broadcast communications. He is a great person, and we wish him the very best in his studies and future!!

 

Previous New Release Rebate offers - See rebate form for all offer details. Rebate forms - BACK TO SCHOOL NEW RELEASE REBATE PROGRAM (expired 9/23/2008)BACK TO SCHOOL REBATE FORM (expired 9/5/2007) - FALL 2007 REBATE FORM (expired 11/15/2007) - BACK TO SCHOOL NEW RELEASE REBATE PROGRAM (expired 9/30/2009)

Pay with your Credit Card or online with a check and valid identification. This offer is not available where prohibited by law.
FreeDvdDepot
® and FreeDVDDepot.Com® are Trademarks of DM Enterprises, Inc.
Copyright © 2002-2010 DM Enterprises, Inc. All Rights Reserved.
Our Privacy Policy: We do not sell our mailing list to any other party! All sales are final on our products. Sold as is. No returns or refunds.