Customer Service Center



Frequently Asked Questions
  • When will my order arrive?
  • Payment Options
  • Product Description

    Shipping & Returns
  • Shipping & Handling Charges
  • Returns Policy

    Affiliate Program
  • Contact Affiliate Information
  • Privacy Policy / Rebate Offers / Special Offers

    Frequently Asked Questions

    When will my order arrive?

    Items can only be shipped within the United States. The normal shipping time is between 2 to 4 weeks.

    If you are at a military location address such as APO, there is no additional charge in shipping.

    Payment Options

    All items are free. All you pay is the shipping & handling charge on each item. Every item has a unique shipping charge, which aids us in tracking the exact item you ordered.


    Pay with your Credit Card. We accept Visa, MasterCard, American Express, Discover, or money orders (by mail). This offer is not available where prohibited by law. We also accept checks online with proper valid identification.

    If you are uncomfortable with our secure online ordering system, simply print the items you wish to purchase on a sheet of paper along with your shipping address. Place the paper along with a money order in an envelope and mail it to us. Make payable to The Depot. Mail payment to: Depot, PO Box 1282, Cleburne TX 76033.

    Sorry checks are not accepted by mail! Mailed in payments must be in the form of a money order! All funds are in US Dollars

     

    Product Description

    The products listed on our site consist of DVD overstock. All of the DVD products we offer are brand new. All DVD products are Region One (USA/Canada) unless otherwise mentioned. We do not sell bootlegs or defective product. Our sales representatives work aggressively to obtain DVD overstock product. All items are closeout and sold as is. Refunds, returns, and exchanges are not accepted.

    Check out the bloopers from our latest TV commercial...

    CLICK HERE TO VIEW

    LOOK FOR OUR TV ADS IN SELECT MARKETS ACROSS THE CONT USA !!!


    Shipping & Returns

    Shipping & Handling Charges

    For us to provide you with these fantastic offers, we have to at least cover our costs.  Remember, most of the products listed here can be found on the shelves at your local retailer from $10.99-$29.99, making this an incredible offer! Multi-packs and box set can sell from $15-$125 each in retail stores.

    We only ship within the
    United States. Shipping and handling charges will vary on each item from $3.95 and up per DVD title. Each item has its own unique s&h amount. Special DVD multi-packs, sets, and other special promotional inventory may vary in price up to $14.99 per title. These items are still sold well below suggested retail costs.

    Returns Policy

    At FreeDVDDepot.com we offer this great deal to general public located in the Cont. USA. Please be aware due to the nature of this offer. No refunds, returns, or exchanges are accepted! All sales are finals! We are not responsible for incorrect items ordered by you the buyer. Again all sales are final!


    Privacy Policy

    We do not sell or give our mailing list to anyone at this time.

     

    OUR CUSTOMER REWARD PROGRAMS : We currently offer some different and unique reward programs to our customers.

    DVD Savings Card Program ... How to Earn Free DVD Movies with us....Program 1 is called the DVD Savings Card Program. All products ordered at FreeDVDDepot.com are registered under your unique email address that you provided during the online order process. For every 8 products purchased from us, we will send you a DVD Savings Card. This card can then be redeemed for a DVD movie of your choice. Products listed on the limited sale or secret sale pages on our web store are not eligible as a free DVD movie selection. Only DVDs listed on the main catalog page are eligible. Rewards are non-transferrable. We cannot alter or change email addresses on prior orders. If items are returned for any reason, the reward credits on said items will be deducted from that email address on file. This program can end at any time without notice. We reserve the right to substitute your 2nd DVD choice, if the 1st DVD choice is not in stock. Please allow 4-6 weeks for delivery. Your free DVD does not count as a reward credit towards your goal of 7. The savings card is uniquely registered to the email address the orders were placed. Card is non-transferrable & cannot be sold/given away. Photocopies of the card are not accepted. Original card must be sent to receive your free DVD movie.

    Our Free ExxonMobil Cash Card Program Program 2 is our DVDs And Gas Program. For a Limited Time only, customers in the continental USA who order 5 or More DVDs from us will receive a FREE ExxonMobil Cash Card (valued at $5), which can be used for gasoline or merchandise at one of the thousands of Exxon or Mobil store locations. Limit one card per order. The 5 DVD requirement must be ordered in one single order. Please allow 4-6 weeks for delivery of cash card. Card is non-transferrable & cannot be sold/auctioned/given away. We're not responsible for lost/stolen cash cards.

    2007 Scholarship Winner - A. Gordon (left) with one of his professorsProgram 3 is our Scholarship Program at the University of Texas at Arlington. Our company is proud to sponsor a broadcast communications scholarship each year to an undergraduate student at the university. We are so proud of the last scholarship winner in 2007, who was A. Gordon. He is an outstanding undergraduate majoring in broadcast communications. He is a great person, and we wish him the very best in his studies and future!!

     

    OUR NEW RELEASE REBATE PROGRAM WILL RETURN LATER IN 2008...

    Previous New Release Rebate offers - See rebate form for all offer details. Rebate forms - BACK TO SCHOOL REBATE FORM (expired 9/5/2007) - FALL 2007 REBATE FORM (expired 11/15/2007)

    OUR TEXAS RANGER BASEBALL HOME GAME TICKETS OFFER WILL RETURN IN EARLY 2009...

    OUR AFFILIATE PROGRAM : We offer an affiliate program to those within the Cont. USA only. You must be age 21 or older and a U.S. citizen. A social security number must be provided for tax purposes. To join our affiliate program, please send us an email. In the email, please include the actual page where you wish to place the affiliate banner/link.

    Pay with your Credit Card or online with a check and valid identification. This offer is not available where prohibited by law.
    FreeDvdDepot® and FreeDVDDepot.Com® are Trademarks of Douglas Maples Enterprises, Inc.
    Copyright © 2002-2008 Douglas Maples Enterprises, Inc. All Rights Reserved.
    Our Privacy Policy: We do not sell our mailing list to any other party!
    All sales are final on our products. Sold as is. No returns or refunds.